Xrrt Silk (www.xrrtsilk.com) respects your privacy and is fully committed to protecting your personal data. This policy explains how we collect, use, store and safeguard information when you visit our website, purchase products, or use our B2B wholesale and dropshipping services.

1.Information We Collect

  • Personal identification information: Full name, email address, phone number, detailed shipping address
  • Payment information: All payment data is processed securely by third-party certified payment providers, and we do not store full credit card details
  • Business information: Company name, business license, purchase history, procurement demands (exclusively for B2B customers)
  • Technical data: IP address, browser type, browsing behavior, cookie data and website interaction records

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.How We Use Your Information

  • Process, fulfill and ship your orders accurately
  • Provide responsive customer support and after-sales service
  • Send order status updates, new product launches and promotional alerts (you may unsubscribe from marketing emails at any time)
  • Verify business credentials for wholesale and dropshipping cooperation
  • Optimize website functionality, user experience and product selection
  • Comply with international customs requirements and relevant legal regulations

3.Data Protection 

We adopt SSL encryption technology, secure overseas servers and strict internal data access controls to protect your personal and business data from unauthorized access, leakage or loss.

We do not sell, rent, trade or disclose your personal information to any third-party marketers without your explicit written consent.

4.Information Sharing

We may share necessary limited data only with:

  • Authorized shipping carriers to complete order delivery
  • Licensed payment processors to secure transaction settlement
  • Legal or customs authorities when required by applicable international laws

5.Your Rights 

You have the right to:

  • Access, update or correct your personal data at any time
  • Request the deletion of your account and personal data (subject to legal retention requirements)

6.Cookies

We use cookies to enhance your browsing experience, remember your shopping cart and preferences, and optimize website performance. You may disable cookies in your browser settings, though some core website functions may be affected.

7.Policy Updates 

We may update this privacy policy periodically to comply with new regulations or business changes. Revised terms will be posted prominently on this page and take effect immediately upon publication.